Extended Warranty Program

Effective as of 24 June 2022

Hi there, thank you very much for your support of Anda Seat and welcome to join our extended warranty program and get an extended warranty of 5 years insurance for your KAISER 3 chair.
SIT WITH A PEACE OF MIND FOR OVER 1800 DAYS!
EXTEND YOUR WARRANTY FROM 2 TO 5 YEARS FOR FREE WITH ONLY 4 STEPS

1. Take some photos or videos of your
new AndaSeat chair.

2. Post on your Facebook, Instagram, Twitter or Youtube
to share your story with #AndaSeat
(ie.purchase/usage experience) and @AndaSeat
*Your post should be set to public and should be
kept for more than one month.

 

3. Write a review for us on Facebook

How to get your public post URL:

4. Fill out and submit the form below and you will receive a confirmation email from us within 30 working days.
Terms
What our warranty does not cover
  • 1. Wear and tear of PVC leather/linen fabric, including but not limited to cuts, scratches or damage caused by accident, abuse, misuse, water, flood, fire, or other acts of nature or external causes;
  • 2. Consequential or incidental damage, whether resulting from the use, misuse, or inability to use this product or from defects in the Products;
  • 3. Damage to a product that has been modified or altered without the written permission of AndaSeat;
  • 4. Damage caused to the Products during self-assembly due to failure to adhere to the relevant self-assembly manual instructions provided;
  • 5. Minor variations arising out of hand-made workmanship.
Warranty Policy

* AndaSeat reserves the right of final interpretation of the extended warranty policy and the right to amend these terms at any time if necessary, and AndaSeat's decisions on all matters relating to this policy shall be binding on all customers.

Extended Warranty Program

AndaSeat reserves the right to determine whether a benefit under this warranty may be claimed. Any item requiring replacement due to any of the Exclusions will be at the purchaser’s expense. AndaSeat reserves the right to decide whether a component should be repaired or replaced. Such replacement or repair is offered by AndaSeat at its sole discretion, to the extent permitted under applicable EU consumer law.

Any repair or replacement under this warranty is limited to the defective part or material only.

Please note that any tampering or counterfeit products, colour-fastness or matching of colours, grains, or textures of covering materials will not be covered under warranty.  AndaSeat does not warrant the colour fastness or matching of colours, grains, or textures of covering materials.  In addition, AndaSeat reserves the right to refuse warranty claims against products that show any of the following listed in the exclusions.

This warranty will end immediately if the product becomes defective as a consequence of misuse, lack of proper care and maintenance.